IPTV frequently asked questions
Practical information about devices, setup, payment, renewal and responsible use.
Frequently asked questions
Good to know
Clear answers about setup, use and terms.
One year of activation for one selected compatible IBO Player or IBO Player Pro app on one confirmed device, activated by us. It is not both apps, a lifetime licence or an extra IPTV year. Shorter plans do not include this offer; confirm other terms separately.
The service works with many Smart TVs, Android and Apple devices, computers and supported media players. Check the specific guide first.
After ordering, you receive configuration details and a guide. Steps vary by device and app.
Visit the renewal page and include your current subscription or order reference.
Concurrent connections depend on the selected offer. Check this before buying.
A stable broadband connection matters. Requirements depend on quality, network traffic and other devices.
Use email, the contact form or WhatsApp. Never share passwords or card details.
Payment uses an external option or the current method confirmed by support. This site does not store payment-card data.
Read the refund policy for conditions, time limits and exclusions. Ask before buying if unsure.
Availability may depend on region, device, provider and rights. Check first.
Only use the service for content where the provider and user hold the necessary rights and permissions.